Online student services

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What online support services can I receive at ASU?

Online students at Arizona State University can take advantage of services from counselors, career advisors and tutors to time management coaches and technical resources. Your success as an online student means more than just good grades. That’s why we take a personal approach to the online university experience, acknowledging your unique journey and goals.

Student support services for your success

With ASU+, you’re equipped with a suite of unique, premier services. We've designed these services to drive you toward success on your educational journey. As an ASU Online student, you have an entire support system to tap into for assistance when you need it. You’ll be working toward your degree and we’ll be there from day one, supporting your journey to graduation and beyond.

Counseling and life services

Gain access to 24/7 counseling, personal care services, exclusive web content from Mayo Clinic and various wellness activities.

  • Career advice.
  • Childcare services.
  • Counseling support.
  • Crisis intervention.
  • Eldercare services.
  • Health webinars
  • Legal services.
  • Personal finances.

Time management coaching

Time management is vital to completing your degree. That’s why we include time management awareness and coaching, from orientation to graduation.

  • Avoid multitasking.
  • Create schedules.
  • Eliminate distractions.
  • Establish study routines.
  • Find dedicated study space.
  • Optimize your productivity.
  • Plan small actionable tasks.
  • Set attainable goals.

Student wellness

Get in touch with licensed professionals for solution-based counseling sessions that can be delivered the way you want them: online, over the phone or face-to-face, where available.

  • Anxiety management.
  • Career counseling.
  • Clinical counseling.
  • Financial services.
  • Health consultation.
  • Legal services.
  • Therapy for stress.
  • Wellness webinars.

Success coaches

Part personal advisor and part motivator, your success coach provides a one-to-one coaching experience to guide you through balancing life, work and school.

  • ASU resources.
  • Course registration.
  • Organizational tips.
  • Personal coaching.
  • Realistic goal setting.
  • Reminders.
  • Study strategies.
  • Time management.

Enhanced online classes

With ASU Online, you learn from the same world-class faculty who teach on campus. Our technology-enhanced, adaptive, personalized courses bring the online learning environment to life.

  • 125+ technologies and tools.
  • Accredited curriculums.
  • Custom-created content.
  • No. 1 in innovation for 7 years.
  • Same faculty as on campus
  • Top 10 online bachelor's programs.
  • Top 20 for undergrad teaching.
  • Tutoring resources.

Technical resources

Strong technology resources are essential to enabling your online learning. That’s why we equip you with technical resources to create a cohesive, reliable learning experience.

  • 24/7 help center with live chat.
  • Document sharing capabilities
  • Electronic journals.
  • Free online storage.
  • Online library access.
  • Research databases.
  • Software and tools.
  • Website design templates.

Other support services

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Disability resources

Through the Disability Resource Center, we work with students who have documented disabilities to create an accessible, inclusive and supportive learning environment.

Phone: 480-965-1234
TDD: 480-965-9000

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Military student support

Ranked #3 best online bachelor's programs for veterans by U.S. News & World Report, 2022, ASU Online is a popular choice for military service men and women.

Phone: 480-884-1537

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Online student ID

The Sun Card is the official ID of all ASU students, faculty and staff. Retailers in and around ASU campuses often offer discounts to Sun Card holders.

Submit your photo and ID verification online. Once approved, complete the Sun Card request form.

Explore your future

ASU Online reviews

ASU Online courses

Online tutoring

Student community

Study abroad

Online graduation and careers

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Request Information

To learn more about ASU Online or a specific program, fill out the form below and check your email for information on next steps.

Select a degree type
Select an interest area
Select a program
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