All you need to know about submitting your undergraduate transcripts

August 10, 2021 · 6 min read · By ASU Online
Future undergraduate students can watch this webinar to learn how to submit their transcripts and get answers to questions about the application process.

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This webinar recording starts with a brief overview of the entire undergraduate application process then focuses on the process of submitting your official transcripts to ASU.

What is an undergraduate transcript?

Your official transcripts are academic credentials from every high school, college or university, or technical school you’ve attended. They are issued by the registrar of that institution.

Official transcripts show the courses you took, grades you earned, and certificates or degrees you were awarded. Domestic high school transcripts must show courses, grades, GPA and your date of graduation.

Official transcripts must bear the original raised or colored seal of the institution and the signature of your institution’s registrar, academic official or recognized international organization.


What transcripts do I need to submit to apply for a bachelor's degree at ASU Online?

You’re required to submit official transcripts from every institution you’ve attended.

However, transfer applicants with 24 or more transferable semester credit hours from a regionally accredited college or university, and who will be 22 or older by the start of the requested semester of admission, are not required to submit a high school transcript for admission.


How do I send my transcripts to ASU Online?

There are several ways to submit your transcripts to ASU. We recommend doing this step after submitting your application.

Official transcripts can be sent to ASU’s admission services by mail or shipping service (such as UPS, FedEx, DHL), or an approved secured transcript service.

Transcripts sent via email may be accepted if sent directly from an authorized school official at the issuing institution, or from a third-party verified source, to ASU at An emailed transcript will not be accepted as official if ASU is unable to verify the sender is from the issuing institution. [Please note: This information has been updated from what is mentioned in the webinar above.]

Official transcripts can be delivered by hand but will only be accepted if they’re sealed in the original envelope provided by the community college or university and bear the university seal and the signature of the Registrar of the issuing institution. Domestic high school transcripts delivered by hand will only be accepted if they are sealed in the original envelope provided by the high school.

Official transcripts can’t be faxed. ASU considers transcripts sent in this way to be unofficial.

Visit for more information and a complete list of secured transcript services.


What is a secure transcript service?

Secure transcript services are companies that electronically transmit your official transcripts from one institution to another. Visit ASU’s transcripts information page for a full list of authorized transcript services.


How can I get my college or high school transcripts?

You’ll need to contact each institution directly and request they send your official transcripts to Arizona State University.

We highly recommend saving all email correspondence between you and each institution in case your transcripts can’t be located by ASU after they’re sent.


Do I need to submit my ACT or SAT scores?

ACT and/or SAT scores may be required for some majors and can be helpful in the general application process.

ACT or SAT scores may also be required for merit scholarship consideration and ASU course placement.

Go to the 16:15 mark of the webinar recording for more information.


How do I file my GED or high school equivalent information?

Your GED or high school equivalent information can be sent to ASU similar to the way other transcripts are sent.

  • Most students will start at to request their GED be sent to ASU.
  • Some students will have to contact the testing center they earned their GED at and have them send it to ASU.
  • If you received your GED in Texas: Texas does not send GED transcripts. ASU will request them on behalf of the student. There is a $5 charge for the request. To initiate this request, students will send their enrollment coach an email stating, “I grant permission to ASU to access my GED and charge my ASU account $5 to access the transcript.” Once we have this, the coach can submit an escalation form. This will be sent to admissions to retrieve the transcript.
    • If mailing via the U.S. Postal Service for Undergraduate Admissions:
      Admission Services Applicant Processing
      Arizona State University
      PO Box 871004
      Tempe, AZ 85287-1004
    • If sending via FedEx, DHL or UPS, use this address:
      Arizona State University
      Admission Services Applicant Processing
      1150 East University Drive Building C, Room 226
      Tempe, AZ 85281
  • If you received your GED in New Jersey or Missouri: You should have an email with your GED Access Code. To initiate your request, send your enrollment coach an email stating, “I grant permission to ASU to access my GED" and include your access code. There is no charge for ASU to retrieve the GED transcript.


What if my transcripts are from outside of the US?

For details on applying and sending transcripts as an international student, visit ASU Online’s international students admission page.

You can also go to the 17:41 mark of the webinar recording for more information.


How will I know when ASU has received my transcripts?

If you report the school/institution on your ASU application, it should populate a transcript hold in your My ASU Portal with the school/institution name. Once the transcript is on file with ASU, the transcript's hold is removed within a few business days. If you notice the transcript’s hold has not been removed, please contact your annulment coach directly and make a request to have a transcript matched to the student's application if we have it on file.

If you request them electronically, you may also get an email confirmation from the service you used informing you your transcripts are received/retrieved/downloaded by ASU.

You can always contact the admission department to confirm if a transcript is on file. They can be reached by email at or by phone at 480-965-7788.


Am I required to submit military transcripts?

Yes. The VA will want to confirm you’re not paying for the same class twice.

ASU accepts Joint Services Transcripts (JST) and the Community College of the Air Force Transcript.

Visit ASU Online’s military admissions page for more information. Or contact the military enrollment team at ASU Online at 866-277-6589 or


Do undergraduate transcripts matter for fellowships?

You’d need to provide whatever transcripts are necessary to be admitted into the program of your choice, but not for the fellowship itself.


How long does it take to process an undergraduate transcript?

When transcripts are sent electronically, it takes about two to four weeks to process. When sent by mail, it takes about six weeks for the transcripts to reach ASU and have the hold removed.


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