ASU Online’s solution was the launch of the Student Success Center, with a team of success coaches who partner with students to support them in achieving their personal and academic goals.
Success coaches help with the transition from high school or the working world to becoming an online student, assist in goal setting, offer time management advice, provide tips on academics, connect students to university resources and much more. Their goal is to empower each student to reach their full potential and ensure they have what they need to thrive.
Overseeing the Student Success Center is Sr. Director, Nancy Cervasio. With a master’s degree in counseling and a background in student services, she leads more than 60 ASU Online success coaches in supporting each student’s educational journey.