5 questions to ask about student services in online programs

November 18, 2015 · 4 min read · By ASU Online

via U.S. News & World Report. From career advising to library resources, student services are an essential component of higher education both in person and online, experts say.

Adapting student services

Drexel offers its online students career services, writing center resources and technical support, among other resources. But Drexel isn't the only school adapting its student services to the digital landscape, as many others take similar steps to ensure online student success.

Given the range of online programs and various types of student services, a student should ask many different questions, including the following, when evaluating an online program's services.

Online students are learning at a distance. Student services make a difference in whether these students can be successful or not.

Susan Aldridge

President of Drexel University Online

Step 1 of 2

Get started today

To learn more about ASU Online or a specific program, fill out the form below and check your email for information on next steps.

Degree type

Select a degree type

Area of interest

Select an interest area

Program (required)

Find a program

Accountancy (BS)
Addiction Psychology (MS)
Addiction and Substance Use Related Disorders (Graduate Certificate)
African and African American Studies (BA)
Aging (MS)
An Overview of Autism Spectrum Disorders (Graduate Certificate)
Anthropology (BA)
Anthropology (BS)
Applied Behavior Analysis (Graduate Certificate)
Applied Biological Sciences – Preveterinary Medicine (BS)
Applied Leadership (BAS)
Architecture (MArch)
Art (Digital Photography) (BFA)
Art - Museum Studies (BA)
Art History (BA)
Art – Art Studies (BA)
Astronomical and Planetary Sciences (BS)
Behavioral Health (Clinical) (DBH)
Behavioral Health (Management) (DBH)
Biochemistry (BA)
Biochemistry (BS)
Biochemistry - Medicinal Chemistry (BS)
Biological Data Science (Graduate Certificate)
Biological Data Science (MS)
Biological Sciences (BS)
Biological Sciences - Biomedical Sciences (BS)
Biological Sciences – Biology and Society (BS)
Biological Sciences – Conservation Biology and Ecology (BS)
Biological Sciences – Genetics, Cell and Developmental Biology (BS)
Biology (MS)
Biomedical Diagnostics (MS)
Biomimicry (Graduate Certificate)
Biomimicry (MS)
Business - Business Administration (BA)
Business - Communication (BA)
Business - Corporate Accounting (BA)
Business - Food Industry Management (BA)
Business - Global Leadership (BA)
Business - Global Logistics Management (BA)
Business - Retail Management (BA)
Business - Sports Business (BA)
Business - Sustainability (BA)
Business - Tourism (BA)
Business Analytics (MS)
Business Data Analytics (BS)
Business Law (MLS)
Business – Financial Planning (BA)
Business – Human Resources (BA)
Business – Information Security (BA)
Business – Law (BA)
Chemistry (BA)
Clinical Research Management (Graduate Certificate)
Clinical Research Management (MS)
Clinical Research Management - Regulatory Science (MS)
Communication (BA)
Communication (BS)
Communication (MA)
Community Advocacy and Social Policy (BA)
Community Health (BS)
Complex Systems Science (MS)
Computational Life Sciences (Graduate Certificate)
Computer Information Systems (BS)
Computer Science (BS)
Computer Science (MCS)
Computer Science - Big Data Systems (MCS)
Computer Science – Cybersecurity (MCS)
Conflict Resolution (MLS)
Construction Law (MLS)
Construction Management and Technology (MS)
Contract Management (MLS)
Corporate and Health Care Compliance (MLS)
Corrections Leadership and Management (Graduate Certificate)
Counseling and Applied Psychological Science (BS)
Counseling and Applied Psychological Sciences - Substance Abuse and Addictions (BS)
Crime Analysis (Graduate Certificate)
Crime Analysis (MS)
Criminal Justice (MA)
Criminal Law (MLS)
Criminal Sentencing and Sentencing Advocacy (Graduate Certificate)
Criminology and Criminal Justice (BS)
Criminology and Criminal Justice – Policing (BS)
Curriculum and Instruction – Gifted Education (MEd)
Data Science (BS)
Digital Audience Strategy (Graduate Certificate)
Digital Audience Strategy (MS)
Digital Audiences (BS)
Digital Culture (BA)
Digital Media Literacy (BA)
Disability Studies (BA)
Early Childhood Education (MEd)
Early Childhood Education – Teacher Certification (MEd)
Early Childhood Studies (BAS)
Economics (BS) - Business
Economics (BS) - Liberal Arts
Educating Multilingual Learners (Graduate Certificate)
Education (Educating Multilingual Learners) (MA)
Education (MA)
Education - Literacy Education (MA)
Educational Leadership (Principalship) (MEd)
Educational Studies (BAE)
Educational Studies – Early Childhood Studies (BAE)
Educational Studies — Instructional Design (BAE)
Electrical Engineering (BSE)
Electrical Engineering (MSE)
Electrical Engineering - Electric Power and Energy Systems (BSE)
Elementary Education (MEd)
Elementary Education – Teacher Certification (MEd)
Emergency Management (Graduate Certificate)
Emergency Management and Homeland Security (MA)
Emergency Management and Homeland Security – Community Resilience (MA)
Emergency Management and Homeland Security: Biosecurity and Threat Management (MA)
Emergency Management and Homeland Security: Cybersecurity Policy and Management (MA)
Emergency Management and Homeland Security: Emergency Management (MA)
Emergency Management and Homeland Security: Homeland Security (MA)
Engineering Management (BSE)
Engineering Science in Software Engineering (MSE)
Engineering: Engineering Management (MEng)
Engineering: Quality, Reliability and Statistical Engineering (MEng)
Engineering: Systems Engineering (MEng)
English (BA)
English (MA)
Executive Master of Public Administration (EMPA)
Exploratory Health and Life Sciences
Exploratory Humanities, Fine Arts and Design
Exploratory Math, Physical Sciences, Engineering and Technology
Exploratory Social and Behavioral Sciences
Family & Human Development (BS)
Family & Human Development (MS)
Film and Media Studies (BA)
Film and Media Studies (MAS)
Food Policy and Sustainability Leadership (Graduate Certificate)
Food Safety and Protection (Graduate Certificate)
Food and Nutrition Entrepreneurship (BAS)
Food and Nutrition Entrepreneurship (BS)
Forensic Psychology (MS)
Forensic Science (BS)
Forensic Science (PSM)
Geographic Information Science (BS)
Geography (BA)
Geography (BS)
Geography (MA)
Gifted Education (Graduate Certificate)
Global Development and Innovation (Graduate Certificate)
Global Education (MEd)
Global Health (BA)
Global Health (MS)
Global Management (BGM)
Global Management, Entrepreneurship and Innovation (Graduate Certificate)
Global Security (MA)
Global Security - Cybersecurity (MA)
Global Security and Competitive Statecraft (Graduate Certificate)
Global Studies (BA)
Global Technology & Development (Applied International Development) (MS)
Global Technology and Development (MS)
Graphic Design (BSD)
Graphic Information Technology (BAS)
Graphic Information Technology (BS)
Graphic Information Technology (MS)
Graphic Information Technology - User Experience (BS)
Graphic Information Technology – Full-Stack Web Development (BS)
Health Care Administration and Policy (BS)
Health Care Compliance and Regulations (BS)
Health Care Coordination (BS)
Health Care Innovation (Graduate Certificate)
Health Education and Health Promotion (BS)
Health Entrepreneurship and Innovation (BAS)
Health Entrepreneurship and Innovation (BS)
Health Informatics (MAS)
Health Sciences (BAS)
Health Sciences (BS)
Health Sciences – Healthy Lifestyles and Fitness Science (BS)
Healthcare Innovation (MHI)
History (BA)
History (MA)
Homeland Security (Graduate Certificate)
Human Resources and Employment Law (MHREL)
Human Systems Engineering (BS)
Human Systems Engineering – User Experience (BS)
Indian Gaming (MLS)
Indigenous Education (MA)
Industrial Engineering (MS)
Information Technology (BS)
Information Technology (MS)
Innovation in Society (BA)
Innovation in Society (BS)
Instructional Design and Performance Improvement (Grad Cert)
Integrated Behavioral Health - Clinical (Graduate Certificate)
Integrated Behavioral Health - Management (Graduate Certificate)
Integrative Health (BS)
Intellectual Property Law (MLS)
Interdisciplinary Arts and Performance (BA)
Interdisciplinary Studies (BA)
Interdisciplinary Studies - Organizational Studies (BA)
International Affairs and Leadership (MA)
International Health Management (MIHM)
International Public Health (BIPH)
International Trade (BS)
Internet & Web Development (Applied Science BAS)
Justice Studies (BA)
Justice Studies (BS)
Law Enforcement Administration (Graduate Certificate)
Law and Sustainability (MLS)
Leadership and Innovation (EdD)
Lean Six Sigma Black Belt (Graduate Certificate)
Learning Design and Technologies (MEd)
Legal Paraprofessional (MLS)
Legal Studies (MLS)
Liberal Studies (BA)
Liberal Studies (MLSt)
MBA - Master of Business Administration
MBA/MS - Industrial Engineering
MBA/MSE - Electrical Engineering
Management (BS)
Marketing (BS)
Mass Communication and Media Studies (BA)
Master of Laws (LLM)
Master of Leadership and Management (MLM) - Thunderbird
Materials Science and Engineering (MS)
Mechanical Engineering (BSE)
Medical Nutrition (MS)
Neuroscience (BS)
Nonprofit Leadership and Management (Graduate Certificate)
Nonprofit Leadership and Management (MNLM)
Nuclear Power Generation (Graduate Certificate)
Nurse Education in Academic and Practice Settings (Graduate Certificate)
Nursing (MS)
Nursing - Nursing Education (MS)
Nursing - RN to BSN
Nutritional Science (Dietetics) (MS)
Operations Management (Applied Science BAS)
Organizational Leadership (BA)
Organizational Leadership (MS)
Organizational Leadership - Project Management (BA)
Philosophy (BA)
Philosophy (Morality, Politics and Law) (BA)
Physics (BA)
Physics (BS)
Political Psychology (MA)
Political Science (BA)
Political Science (BS)
Program Evaluation (Graduate Certificate)
Program Evaluation and Data Analytics (MS)
Project Management (BAS)
Project Management (MPM)
Psychology (BA)
Psychology (BS)
Psychology (MS)
Psychology - Forensic Psychology (BA)
Psychology - Forensic Psychology (BS)
Public Interest Technology (MS)
Public Safety Leadership and Administration (MPSLA)
Public Safety Leadership and Administration – Emergency Medical Services – Mobile Integrated Healthcare (MPSLA)
Public Safety Leadership and Administration – Executive Fire Administration (MA)
Public Safety Leadership and Administration – Executive Police Administration (MPSLA)
Public Service and Public Policy (BS)
Public Service and Public Policy - Emergency Management Homeland Security (BS)
RN to BSN – Concurrent Enrollment (BSN)
RN to MS (Nursing)
Regulatory Science (MS)
Regulatory Science – Food Safety (MS)
Religious Studies - Religion, Culture and Public Life (BA)
Religious Studies – Religion, Politics and Global Affairs (BA)
Science of Health Care Delivery (Graduate Certificate)
Science of Health Care Delivery (MS)
Secondary Education (MEd)
Secondary Education – Teacher Certification (MEd)
Semiconductor Processing Grad Cert
Social Entrepreneurship and Community Development (Graduate Certificate)
Social Justice and Human Rights (BA)
Social Justice and Human Rights (MA)
Social Technologies (MA)
Social Work (MSW)
Sociology (BS)
Sociology (MA)
Software Engineering (BS)
Spanish (BA)
Special Education (Applied Behavior Analysis) (MA)
Special Education (MEd)
Special Education - Autism Spectrum Disorders (MA)
Special Education – Teacher Certification (MEd)
Speech and Hearing Science (BS)
Sports Law and Business (MLS)
Supply Chain Management (BS)
Supply Chain Management (MS)
Sustainability (BA)
Sustainability (BS)
Sustainability (Graduate Certificate)
Sustainability Leadership (EMSL)
Sustainability Leadership (MSL)
Sustainable Engineering (MSE)
Sustainable Food Systems (BS)
Sustainable Food Systems (MS)
Sustainable Tourism (Graduate Certificate)
Sustainable Tourism (MST)
Teacher Certification (Graduate Certificate)
Teaching English to Speakers of Other Languages (MTESOL)
Technical Communication (BS)
Technical Communication (Graduate Certificate)
Technical Communication (MS)
Technical Communication - User Experience (BS)
Technical Communication – Data Visualization (BS)
Technological Entrepreneurship and Management (BS)
Technological Leadership (BS)
Tourism and Recreation Management (BS)
Tribal Self-Governance (MLS)
Urban Planning (BSP)
User Experience (MS)
Women and Gender Studies (BA)
World War II Studies (MA)
No results found.
List is empty.

This is a required field.

Apply now