Support

ASU Online Student Support & Services

Your success at ASU Online means more than just good grades. Our approach to student support means everything from tutors who help you get through the tough classes, to success coaches who are your own personal cheerleaders to adjust to online student life, to career service personnel who can help you put your skills and passions to work.

Choose a student service below to learn more
Female student standing between bookshelves in the ASU library

ASU Libraries

Students who learn online have access to all of ASU Libraries’ resources through the Libraries’ website. This includes research databases, electronic journals, e-books, and other research material. Library One Search allows you to search for books, journal articles and other materials through one easy-to-use search box.

Library Guides —research guides created by ASU librarians—provide quick access to the best resources in many subject areas. Resources for Online Students helps you navigate ASU Libraries to find books, articles, media, and more.

Career services department on the ASU campus

Career services

Career and Professional Development Service offers support year-round for online students, designed to strengthen your job search skills, build your résumé, enhance your interview skills, and more. Virtual career advising appointments are available for all online students. Appointments can be made up logging in to Handshake. We also encourage students and alumni to take advantage of the multitude of other virtual services including: virtual career fairs and workshops, resume Drop Box for online resume reviews, InterviewStream for virtual practice interviews, online chat with a career professional, access downloadable handouts and resume examples and more!

A handicapped student utilizing support services

Disability resources

Through the Disability Resource Center, we work with all students who have documented disabilities to create an environment that is accessible, inclusive and supportive. Questions about Disability Resource Center? Contact the Tempe office: Phone: 480-965-1234 TDD: 480-965-9000 Email: Disability-Q@asu.edu

Military students sharing stories at the ASU Salute to Service Reception

Military support

Ranked as a “military friendly school” by G.I. Jobs magazine several years in a row and as a top college for vets by Military Times Magazine, ASU Online is popular choice for military servicemen and women. To learn more about ASU military services, visit https://veterans.asu.edu/

Learn about military scholarships, GI Bill benefits and application process at https://veterans.asu.edu/.

For support, please contact: MilitaryOnline@asu.edu and 480-884-1537

Young male student working on coursework with his tutor online

Online tutoring

Need help with writing, math, biology, Spanish or another subject? ASU provides a number of tutoring resources online. Online tutoring is live, free, and available to all ASU students, including online degree students.

Subject area tutoring is available on a small group, drop-in basis. Schedule writing appointments using TutorTrac. Learn more about them here.

Students sitting around the Phoenix ASU library

Pitch app

This messaging app allows ASU Online students to chat with coaches, access their classes, advisors, or instructors from anywhere. Collaborate with your coach on technology questions, study tips and course registration planning.

Students will also have the opportunity to join group channels for interest-based conversations or class communication. Learn more about using Pitch.

ASU student looking out on the Phoenix horizon

Study abroad

The Arizona State University Study Abroad Office offers more than 250 different programs in over 65 countries! ASU Online Students can study abroad during any term including summer or fall/spring semester, as well as spring break programs.

Studying abroad impacts your life in many positive ways that last far beyond the duration of your program. Learn more about the benefits the ASU Online study abroad experience.

Success Coach wearing an ASU polo

Success Center

Part personal advisor, part cheerleader, success coaches are focused on supporting you in achieving your goals. From helping you adjust to life as an online student, offering success strategies, time management tips and reminders, to connecting you to resources at ASU, success coaches are there to help smooth any bumps in the road and to cheer you on as you cross the finish line.

“I love the approach ASU Online has of not just getting students through those first few courses, but on working with students in a supporting role throughout their entire academic experience.” - Christopher Kozma, ASU Online Success Coach

Two female ASU students wearing their ASU Sun Cards around their neck

Sun Card

The Sun Card is the official photo ID of all Arizona State University students, faculty and staff. Retailers in and around ASU campuses often offer discounts to Sun Card holders, and you also benefit from a 10% savings with Lifelock, a leader in identity theft protection.

To obtain your ID Submit your ID photo and identification verification online, once you receive a photo approval email, you must complete the Sun Card Request form.

Male student wearing a Sun Devil Campus Store black t-shirt

Sun Devil Bookstore

Textbooks are tricky: they’re usually mandatory, they’re expensive, and it seems updated versions are published every other year. Sun Devil Campus Stores know this, and they’ve put together the tools to offer every student a choice when it comes to required reading. Rent textbooks? Why not.

The Sun Devil Campus Stores have an authentic assortment of ASU collegiate apparel. Ranging from gifts, to diploma frames to game day apparel, the Sun Devil Campus Stores have you covered.

ASU Venture Devils group.

Venture Devils

ASU Online students can access Entrepreneurship + Innovation (E+I) resources year-round at ASU, which offers support to students, staff, faculty and community members.  E+I connects you to the information, resources and people that can help you turn your ideas into reality.

Venture Devils Do you have an idea for a product or service that could solve a problem, fill a need or enhance people's lives? E+I can help propel your entrepreneurial aspirations. You are invited to apply to the ASU Venture Devils program which provides support and resources to startup founders. Learn more at venturedevils.asu.edu.

For more information about all entrepreneurship resources available from ASU, visit entrepreneurship.asu.edu.  

Learn more about becoming a Sun Devil

Explore admissions

What are you waiting for? Join over 30,000 students enrolled in ASU Online.