The U.S. Department of Education requires disclosure to consumers residing in all states. The list below provides contact information for all 50 states, the District of Columbia, and Puerto Rico. It should not be construed as informative of agency regulation, where an institution is licensed or in which states an institution is required to be licensed.
Alabama
PO Box 302000
Montgomery, AL 36130-2000
http://www.accs.cc/complaintform.aspx
Alaska
PO Box 110505
Juneau, AK 99811-0505
customer.service@alaska.gov
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
attorney.general@alaska.gov
http://www.law.state.ak.us/pdf/consumer/FORM_complaint.pdf
Arizona
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
http://azppse.state.az.us/student_info/compliance.asp
Arkansas
Arkansas Department of Higher Education
114 East Capitol Ave
Little Rock, AR 72201
ADHE_Info@adhe.edu
http://www.adhe.edu/SiteCollectionDocuments/AcademicAffairsDivision/ICAC%20Rules%20and%20Regulations/APPENDIXJ.pdf
501 Woodlane, Suite 312S
Little Rock, AR 72201
sbpce@arkansas.gov
http://www.sbpce.org/complaint_process.html
California
California Department of Justice
Attn: Public Inquiry Unit
P.O. Box 9044255
Sacramento, CA 94244-2550
http://ag.ca.gov/contact/complaint_form.php?cmplt=PL
Colorado
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut
61 Woodland Street
Hartford, CT 06105-2326
info@ctdhe.org
165 Capitol Avenue
Room 110
Hartford, CT 06106
trade.practices@ct.gov
http://www.ct.gov/dcp/lib/dcp/pdf/forms/consumer_statementcpfr-2_rev_8-06_edited1106.pdf
Consumer Complaint Hotline: (800) 842-2649
Delaware
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
dheo@doe.k12.de.us
Consumer Protection Wilmington:
820 N. French Street, 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us
District of Columbia
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, DC 20002
http://osse.dc.gov/seo/frames.asp?doc=/seo/lib/seo/elementary_and_secondary_education/may_2011/complaint_form_4_11.pdf
Florida
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
Commissioner@fldoe.org
http://www.fldoe.org/cie/complaint.asp
Georgia
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
www.gnpec.org
http://www.gnpec.org/forms/pdf%20files/ComplaintProcess.pdf
Hawaii
PO Box 2360
Honolulu, HI 96804
ocp@dcca.hawaii.gov
http://hawaii.gov/dcca/ocp/consumer_complaint
Idaho
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037
Illinois
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
info@ibhe.org
Institutional Complaint Hotline: (217) 557-7359
100 N. 1st Street
Springfield, IL 62777
http://webprod1.isbe.net/contactisbe/ (email)
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
http://www.illinoisattorneygeneral.gov/about/email_consumers.jsp
http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf
Consumer Fraud Hotline: (800) 243-0618
Indiana
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis, IN 46204
http://www.in.gov/cpe/files/sf39280-complaint.pdf
Iowa
603 E. 12th Street, 5th Floor
Des Moines, IA 50319
info@iowacollegeaid.gov
http://www.iowacollegeaid.gov/images/docs/file/forms/constituentrequestform.pdf
Kansas
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
http://www.kansasregents.org/resources/PDF/524‐ComplaintProcedureandForm.pdf
Kentucky
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
911 Leawood Drive
Frankfort, KY 40601-3319
http://www.bpe.ky.gov/NR/rdonlyres/1BB8CA02-8F89-43A3-8957-AB01DB805389/0/ComplaintForm.doc
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
consumer.protection@ag.ky.gov
http://www.ag.ky.gov/NR/rdonlyres/19D2FEF3-0666-49B5-A184-38006DA45B2C/0/complaint_gen.pdf
Louisiana
PO Box 3677
Baton Rouge, LA 70821-3677
http://regents.louisiana.gov/assets/docs/ProprietarySchools/StudentComplaintProcedure.pdf
Maine
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
jonathan.braff@maine.gov
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
Maryland
839 Bestgate Road, Suite 400
Annapolis, MD 21401-3013
http://www.mhec.state.md.us/career/pcs/gripe.asp
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
consumer@oag.state.md.us
https://web.oag.state.md.us/editor/customer/onlineformhelpers/formviewer.aspx?filename=MUGeneral.htm
Consumer Protection Hotline: (410) 528-8662
Massachusetts
One Ashburton Place
Room 1401
Boston, MA 02108
http://www.mass.edu/forstudents/complaints/complaintprocess.asp
Michigan
Office of Postsecondary Services
Proprietary School Unit Staff
201 N. Washington Sq.
Lansing, MI 48913
http://www.michiganps.net/complaint.aspx
Minnesota
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/oheContactForm.cfm (email)
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
http://www.ag.state.mn.us/ElectronicForms/ComplaintForm.pdf
Mississippi
3825 Ridgewood Road
Jackson, MS 39211-6453
3825 Ridgewood Road
Jackson, MS 39211-6453
Office of the Attorney General
State of Mississippi
PO Box 22947
Jackson, MS 39225-2947
http://www.ago.state.ms.us/index.php/contact (email)
http://www.ago.state.ms.us/images/uploads/forms/MSAGO_Complaint_Form.pdf
Missouri
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
info@dhe.mo.gov
Montana
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
contactocp@mt.gov
http://www.doj.mt.gov/consumer/consumer/consumercomplaint/complaintform.pdf
Nebraska
PO Box 95005
Lincoln, NE 68509-5005
Investigations Office
301 Centennial Mall South
PO Box 98987
Lincoln, NE 68509-4987
http://www.education.ne.gov/PPCS/PDF%20Folders/PDF%20Documents/PPCS%20Forms/Complaint-form.pdf
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
http://www.ago.state.ne.us/consumer/emailforms/consumer_complaint.htm
Consumer Protection Hotline: (800) 727-6432
Nevada
3663 East Sunset Road
Suite 202
Las Vegas, Nevada 89120
http://www.cpe.state.nv.us/CPE%20Complaint%20Info.htm
New Hampshire
3 Barrell Court #300
Concord, NH 03301-8531
http://www.nh.gov/postsecondary/complaints
New Jersey
PO Box 542
Trenton, NJ 08625
nj_che@che.state.nj.us
1 John Fitch Plaza
PO Box 110
Trenton, NJ 08625-0110
schoolapprovalunit@dol.state.nj.us
http://lwd.dol.state.nj.us/labor/forms_pdfs/edtrain/Conflict%20Resolution%20Questionnaire.pdf
124 Halsey Street
Newark, NJ 07102
http://www.nj.gov/oag/ca/complaint/ocp.pdf
New Mexico
2048 Galisteo
Santa Fe, NM 87505
http://www.hed.state.nm.us/uploads/FileLinks/b23fc959f37c44bb8e3caae612e0dba7/PPS%20Complaint%20Form.pdf
New York
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo@mail.nysed.gov
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza - Suite 2101
Albany, NY 12223-1556
https://www1.consumer.state.ny.us/cpb/CauComplaintForm.html
North Carolina
200 West Jones St.
Raleigh, NC 27603
http://www.nccommunitycolleges.edu/Proprietary_Schools/docs/PDFFiles/StdtCompltForm.pdf
Attorney General's Office
Mail Service Center 9001
Raleigh, NC 27699-9001
http://www.ncdoj.gov/getdoc/59be4357-41f3-4377-b10f-3e8bd532da5f/Complaint-Form.aspx
North Dakota
State Capitol - 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
cte@nd.gov
Office of Attorney General
Gateway Professional Center
1050 E. Interstate Ave. Suite 200
Bismarck, ND 58503-5574
http://www.ag.state.nd.us/cpat/PDFFiles/SFN7418.pdf
Ohio
35 East Gay Street, Suite 403
Columbus, OH 43215-3138
http://scr.ohio.gov/LinkClick.aspx?fileticket=%2bwaKHWPRAH8%3d&tabid=68
30 East Broad Street, 36th floor
Columbus, OH 43215-3414
Consumer Protection Section
30 East Broad Steet, 14th floor
Columbus, OH 43215-3400
http://www.ohioattorneygeneral.gov/consumercomplaint
Oklahoma
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 73118-2864
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
http://www.oag.state.ok.us/oagweb.nsf/ccomp.html
Oregon
1500 Valley River Drive
Suite 100
Eugene, OR 97401
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203
http://www.ode.state.or.us/teachlearn/specialty/pcs/forms/complaint-procedures.doc
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096
http://www.doj.state.or.us/finfraud/pdf/concompform.pdf
Pennsylvania
333 Market Street
Harrisburg, PA 17126-0333
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
http://www.attorneygeneral.gov/uploadedFiles/Complaints/BCP_Complaint_Form.pdf
Puerto Rico
PO Box 1900
San Juan, PR 00910-1900
PO 9020192
San Juan, PR 00902-0192
Rhode Island
Shepard Building
80 Washington Street
Providence, RI 02903
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
http://www.riag.state.ri.us/documents/consumer/ConsumerComplaintForm.pdf
South Carolina
1333 Main Street, Suite 200
Columbia, SC 29201
http://www.che.sc.gov/AcademicAffairs/License/Complaint_procedures_and_form.pdf
South Dakota
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545
Division of Consumer Protection
1302 E. Hwy 14 Suite 3
Pierre, SD 57501-8053
http://atg.sd.gov/Consumers/HandlingComplaints/ConsumerComplaintForm.aspx
Tennessee
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
http://www.tn.gov/thec/Divisions/LRA/PostsecondaryAuth/Complaint%20Form.rtf
Texas
Career Schools and Colleges - Room 226-T
101 East 15th Street
Austin, TX 78778-0001
http://www.twc.state.tx.us/svcs/propschools/ps401a.pdf
1200 E. Anderson Lane
Austin, TX 78752
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
https://www.oag.state.tx.us/consumer/complaintform.pdf
Utah
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov
http://consumerprotection.utah.gov/complaints/index.html
Vermont
State Board of Education
120 State Street
Montpelier, VT 05620-2501
109 State Street
Montpelier, VT 05609-1001
Virginia
101 N. 14th St.
James Monroe Building
Richmond, VA 23219
communications@schev.edu
http://www.schev.edu/forms/StudentComplaintInformation.pdf
Washington
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430
dainfo@hecb.wa.gov
http://www.hecb.wa.gov/autheval/daa/ConsumerInformation.asp
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105
workforce@wtb.wa.gov
http://www.wtb.wa.gov/PCS_Complaints.asp (instructions)
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100
https://fortress.wa.gov/atg/formhandler/ago/ContactForm.aspx?subject=Consumer%20Protection (email)
https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx (complaint form)
West Virginia
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
1018 Kanawha Blvd. E., Ste. 700
Charleston, WV 25301
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
http://www.wvago.gov/pdf/general-consumer-complaint-form.pdf
Wisconsin
30 W. Mifflin St., 9th Floor
P.O. Box 8696
Madison, WI 53708
eabmail@eab.state.wi.us
http://eab.state.wi.us/resources/complaint.asp
Wyoming
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
